Last updated: October 2026
By accessing or using Loquiva (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service. These terms apply to all users, including visitors, registered users, and subscribers.
Loquiva is an AI-powered voice conversation platform designed to help intermediate and advanced English learners improve their spoken English through real-time voice conversations with AI companions. The Service is provided via web browser and requires an active internet connection and microphone access.
Every Loquiva companion is an artificial intelligence, not a human. Each companion has a name, a personality and a life story created by Loquiva; these are fictional. If you ask a companion whether it is human, it will tell you that it is an AI.
Loquiva is not available in all regions. Some regions are not supported at the moment and may be supported in the future. Where the Service is not available, this also applies to people visiting or staying there.
You must create an account to use Loquiva. You agree to provide accurate information and keep your account credentials secure. You are responsible for all activity that occurs under your account. You must be at least 18 years old to use the Service. By creating an account, you confirm that you are 18 or older. If we learn that an account belongs to someone under 18, we will close it.
New accounts include 30 minutes of free conversation, with no credit card required. After that, you can start a 3-day free trial of any paid plan by adding a payment method. You will not be charged during the trial. Unless you cancel before the trial ends, your paid plan begins automatically when the trial ends and you are charged monthly from then on. The free conversation time and the free trial are limited to one per person and may not be transferred.
Loquiva offers paid subscription plans billed monthly. Subscriptions automatically renew unless cancelled before the renewal date. Prices are displayed at time of purchase and may change with 30 days notice. All payments are processed by our third-party payment provider. We do not store payment card information.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain access until then. New subscribers may request a full refund within 3 calendar days of their first payment by contacting support@loquiva.talk. After 3 days, no refunds are issued for partial months, renewal charges, or unused time. See our Refund Policy for full details.
You agree to use Loquiva only for personal English learning purposes. You may not: (a) collect data about AI companion behavior for commercial purposes; (b) reverse-engineer or exploit our AI characters or conversation systems; (c) run automated or bot-driven sessions; (d) impersonate others or use the Service for deceptive purposes; (e) attempt to circumvent usage limits through artificial means; (f) try to get a companion to produce sexual or sexually explicit content; (g) use the Service to harass, threaten or harm anyone. We reserve the right to suspend or terminate accounts that violate these terms.
All content on Loquiva — including AI companion personalities, voice identities, conversation systems, and platform design — is the intellectual property of Loquiva. You may not reproduce, copy, or use any part of the Service without explicit written permission.
Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using Loquiva, you consent to the data practices described in our Privacy Policy.
The Service is provided “as is” without warranties of any kind. We do not guarantee that use of Loquiva will result in specific improvements to your English proficiency. AI companions may occasionally produce inaccurate corrections or responses.
Loquiva companions are here to help you practise English and to be good company along the way. They are not therapists, doctors or counsellors, and nothing they say is medical, psychological or other professional advice.
Everyone goes through hard times, and reaching out for support is a sign of strength. If something is weighing on you, we warmly encourage you to talk to someone you trust or to a qualified professional. If you are in crisis or thinking about harming yourself, please contact your local emergency services or a crisis line right away. You can find free, confidential helplines in your country at findahelpline.com.
If you mention thoughts like these during a conversation, your companion will set the English practice aside and encourage you to reach out to this kind of support.
To the maximum extent permitted by law, Loquiva shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the 3 months prior to the claim.
We may update these Terms at any time. We will notify you of significant changes by email or by a notice in the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.
Questions about these Terms? Contact us at support@loquiva.talk.